job opening


Tenant Services Associate


Exton, Pa

Job Type


Job Description

Tenant Services Associate Be a part of an Award-Winning Team! $500 sign on bonus! We have an amazing opportunity to become a part of the Hankin Apartments Team, named a 2023 “Top Places to Workby the Philadelphia Inquirer, 2023 Best Places To Work Multifamily® and Named the #1 Management Company in the Nation by SatisFacts. POSITION PROFILE: The Tenant Services Associate candidate will be well skilled in many trades and able to deliver a superior customer service experience to our Chaddwell community in Exton, PA.  

Job responsibilities include:

  • Adhering to standards set forth by Tenant Services
  • General maintenance of the apartment community buildings and
  • Work closely with team members and contractors to complete unit
  • Respond to all maintenance requests within 1 business
  • Assist the Tenant Services Manager with completion of the quarterly preventive maintenance inspections.
  • Ensure the condition of the Community is clean and safe, cleared of any
  • Maintain a positive and professional attitude with internal and external
  • Provide “on-call” coverage to answer questions and/or respond to emergency situations once every fourteen weeks.
  • Communicate with Tenant Services Manager and the Leasing team daily regarding any outstanding issues related to open work orders
  • Comply with the Company’s operating and safety policies and

Applicant Requirements:

  • Minimum 2 years’ experience as a Maintenance Technician, preferably in Property Management.
  • General knowledge of carpentry, electrical, plumbing, HVAC, appliance repair, painting, tile and flooring work.
  • Certified Apartment Maintenance Technician (CAMT) certification
  • Knowledge of risk management, OSHA and
  • Experience with industry software systems, Yardi is a plus.
  Interested candidates should contact HR:   Hankin Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.